Exchange and Return Policy

Returns & Exchange

We accept returns only for items that arrive broken, damaged, or defective.

If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged item and packaging, along with your order number. Once verified, we’ll arrange a replacement or refund.

Returns for reasons other than damage or defect (such as change of mind, size, or design preference) are not accepted at this time.

Exchanges can be arranged in-store at any of our Indore showrooms, within 7 days of purchase, with the original invoice. For online orders, please contact us via WhatsApp or call us at +91 7000395112 to arrange an exchange — our team will guide you through the process.

For in-person assistance, you’re welcome to visit any of our showrooms:

Johari Palace — G3, 51 M.G. Road, Near T.I. Mall, Indore (M.P.)
M.G. Road Showroom — 447, M.G. Road, Krishnapura, Indore (M.P.)
Bada Sarafa Showroom — 29, Bada Sarafa, Indore (M.P.)

For any return or exchange queries, call or WhatsApp us at +91 7000395112.